Custom-Dialog Flow for conversation
🥚 Idea
1 upvote 🙌
Example: user engages with the bot a few popup options can be shown. 1-Talk to a rep(AKA human handoff) 2-Support Library 3-Submit a ticket. then we can choose what the answers can be based on the prior selection to the options given. BUT IF option a or b is not in the library or as part of the dialog flow then send to chatgpt. This is similar to manychat, mobilemonkey and many others. It the ability to create a customer journey to guide customers through.
🥚 Idea
1 upvote 🙌
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